The 2021-2022 school year opens with a robust enthusiasm for in-person education and on-campus events. ACT is delighted to open our doors and invite our students back to campus. We extend a warm welcome to the incoming Class of 2025, which includes over 300 students from Northeastern University's NUin Program. The NUin program allows interested scholars to complete their first semester of college at an international campus that provides them with an academically and socially enriching start to their college career.  Studying alongside local students, our international and study abroad students make up our globally diverse campus, which is a micro-universe that encourages the scholarly exchange of views and social interactions that build informed and resilient individuals. 

Η δικαστική ψυχολογία αποτελεί έναν διευρυμένο και σύνθετο κλάδο της ψυχολογίας. Πρόκειται για την εφαρμογή της ψυχολογίας στην ποινική διαδικασία (αστυνομία, δικαστήρια, φυλακή), αλλά δεν περιορίζεται σε αυτήν καθώς συμπεριλαμβάνει την κλινική πράξη, τον τομέα της ψυχικής ασθένειας, της πρόληψης στην κοινότητα, της εκπαίδευσης, αλλά και της έρευνας.

ΕΓΓΡΑΦΕΙΤΕ ΕΔΩ

Σε ποιους απευθύνεται

Απευθύνεται σε φοιτητές/τριες ψυχολογίας, νομικής, κοινωνιολογίας και συναφών επιστημών, εκπαιδευόμενους/ες, αλλά και επαγγελματίες που δραστηριοποιούνται στον τομέα της ποινικής δικαιοσύνης (αστυνομία, δικαστήρια, σωφρονιστικό σύστημα), της πρόληψης στην κοινότητα, ακόμη και σε φορείς εκπαίδευσης ή επαγγελματίες ψυχικής υγείας στον ιδιωτικό τομέα. Επίσης και σε όσους ενδιαφέρονται απλά να διευρύνουν τις γνώσεις τους στον κλάδο. Οι συμμετέχοντες  θα λάβουν τις βασικές θεωρητικές γνώσεις της δικαστικής ψυχολογίας και των επιμέρους κατευθύνσεών της και θα κατανοήσουν την επαγγελματική πρακτική των γνώσεων αυτών μέσα από τη μελέτη συγκεκριμένων περιπτώσεων, την ομαδική εργασία, τον καταιγισμό ιδεών και την παρακολούθηση οπτικοακουστικού υλικού για εκπαιδευτικούς σκοπούς.

Οφέλη

• Κατανόηση εννοιολογικού πλαισίου τόσο της ψυχολογίας της παραβατικής συμπεριφοράς, όσο και του νομικού συστήματος εφαρμογής της
• Κατανόηση των δυνατοτήτων εφαρμογής της δικαστικής ψυχολογίας στους τομείς της ποινικής διαδικασίας (Αστυνομία- Δικαστήριο- Φυλακή- Θεραπεία)
• Κατανόηση της ψυχολογίας που αφορά σε όλα τα εμπλεκόμενα μέρη ενός εγκλήματος (δράστης- θύμα- μάρτυρας- ερευνητής της υπόθεσης)
• Κατανόηση των διαφορετικών πρακτικών εφαρμογής δικαστικής ψυχολογίας (αξιολογήσεις στα δικαστήρια- συμμετοχή στη διερεύνηση ενός εγκλήματος- εκτίμηση καταλληλότητας θεραπείας)

Περιγραφή του Προγράμματος

Aναλυτική Θεματολογία

Η θεματολογία θα αναπτυχθεί σε 4 βασικούς άξονες. Αρχικά θα τεθούν οι έννοιες, οι όροι και το πεδίο εφαρμογής της δικαστικής ψυχολογίας καθώς και οι ομοιότητες και διαφορές του κλάδου με άλλους συγγενείς ή συναφείς τομείς. Στη συνέχεια, το πρόγραμμα θα ακολουθήσει τους πυλώνες του ποινικοκατασταλτικού συστήματος- αστυνομία, δικαστήριο, φυλακή- εντός του οποίου, έτσι κι αλλιώς, εφαρμόζονται πρακτικά οι θεωρητικές κατευθύνσεις του πεδίου αυτού. Παράλληλα, ωστόσο, θα γίνεται αναφορά στις δυνατότητες εφαρμογής των γνώσεων αυτών και σε άλλα πεδία.

Εισαγωγή στις έννοιες της δικαστικής ψυχολογίας

• Το πλαίσιο εφαρμογής των αρχών της δικαστικής ψυχολογίας
• Ψυχολογία της παραβατικής συμπεριφοράς
• Ανθρωποκτονία και σεξουαλικό έγκλημα

Η συμβολή της δικαστικής ψυχολογίας στην αστυνομική έρευνα

• Ανάκριση υπόπτου, κατηγορουμένου, μάρτυρα
• Η διερευνητική συνέντευξη
• Ανίχνευση ψεύδους
• Το εγκληματικό προφίλ

Δικαστική ψυχολογία και ποινική διαδικασία

• Ψυχομετρικά εργαλεία
• Η πραγματογνωμοσύνη στην ποινική διαδικασία
• Η εξέταση ευάλωτων ομάδων

Ο ρόλος της δικαστικής ψυχολογίας στο πλαίσιο του σωφρονιστικού συστήματος

• Παρεμβάσεις στη φυλακή
• Δικαστική ψυχολογία και κοινωνική επανένταξη κρατουμένων
• Δικαστική ψυχολογία και πρόληψη του εγκλήματος

Πρόγραμμα

1η συνάντηση:
Γνωριμία με συμμετέχοντες/ουσες
Εισαγωγή στις έννοιες της δικαστικής ψυχολογίας
Ψυχολογία της παραβατικής συμπεριφοράς
Ανθρωποκτονία και σεξουαλικό έγκλημα

2η συνάντηση:
Ανάκριση υπόπτου, κατηγορουμένου, μάρτυρα: Η διερευνητική συνέντευξη

3η συνάντηση:
Ανάκριση υπόπτου, κατηγορουμένου, μάρτυρα: Ανίχνευση ψεύδους

4η συνάντηση:
Το εγκληματικό προφίλ (Α)

5η συνάντηση:
Το εγκληματικό προφίλ (Β) / Παρέμβαση κου Ιωσήφ Καμπανάκη

6η συνάντηση:
Πραγματογνωμοσύνη και ποινική διαδικασία
Η εξέταση των παιδιών

7η συνάντηση:
Παρεμβάσεις στη φυλακή
Κοινωνική επανένταξη κρατουμένων και πρόληψη στην κοινότητα
Feedback και κλείσιμο προγράμματος

Εισηγητές

Άννα Κασάπογλου
Δρ Εγκληματολογίας Δημοκρίτειου Πανεπιστημίου Θράκης, MSc Εγκληματολογίας και Ψυχολογίας της Παραβατικής Συμπεριφοράς, Δικαστική Υπάλληλος Εισαγγελίας Πρωτοδικών Θεσσαλονίκης

Η Άννα Κασάπογλου σπούδασε Πολιτικές Επιστήμες στο Α.Π.Θ. Πραγματοποίησε το μεταπτυχιακό της στην Αγγλία, στο University of Portsmouth – Institute of Criminal Justice Studies (MSc in Criminology and Criminal Psychology) κι εκπόνησε διδακτορική διατριβή στο Τμήμα Κοινωνικής Διοίκησης και Πολιτικής Επιστήμης στο Δ.Π.Θ. με θέμα την επίδραση του εγκλεισμού σε κρατούμενους για οικονομικά εγκλήματα. Εργάστηκε σε φορείς κοινωνικής επανένταξης κρατουμένων και πρόληψης στην κοινότητα, σε προγράμματα επιμόρφωσης επαγγελματιών που απασχολούνται στον τομέα της ποινικής δικαιοσύνης, καθώς και σε ερευνητικά προγράμματα. Διδάσκει στο Μεταπτυχιακό Πρόγραμμα του Ανοικτού Πανεπιστημίου «Εγκληματολογικές και ποινικές προσεγγίσεις της διαφθοράς, του οικονομικού και του οργανωμένου εγκλήματος» τη θεματική ενότητα Αντεγκληματική πολιτική: Τάσεις, πρότυπα, αξιολόγηση, σχεδιασμός. Εργάζεται ως Γραμματέας στο Τμήμα Εκτέλεσης Ποινών της Εισαγγελίας Πρωτοδικών Θεσσαλονίκης.

Ιωσήφ Καμπανάκης
Πρώην Αξιωματικός Ελληνικής Αστυνομίας, Αναλυτής Εγκληματολογικών Πληροφοριών

Υπηρέτησε 30 χρόνια στην Ελληνική Αστυνομία: Στην Διεύθυνση Δημόσιας Ασφάλειας του Αρχηγείου (Διευθυντής/Τμηματάρχης), στην Υπηρεσία Οικονομικής Αστυνομίας και Δίωξης Ηλεκτρονικού Εγκλήματος (υποδιευθυντής), ως αναλυτής εγκληματολογικών πληροφοριών στο Τμήμα Ανάλυσης Εγκληματικότητας του Αρχηγείου Ελληνικής Αστυνομίας, ως εκπαιδευτής στη Σχολή Αστυφυλάκων και ως αξιωματικός σε Τμήματα Ασφαλείας. Σπούδασε κοινωνικές επιστήμες και επιστήμες της αγωγής (εκπαιδευτική τεχνολογία).
Έχει υπηρετήσει στη μονάδα ανάλυσης της Europol. Έχει εκπαιδευτεί σε διάφορες χώρες της Ευρώπης σε θέματα ανάλυσης εγκληματολογικών πληροφοριών (επιχειρησιακή/στρατηγική/ οικονομική ανάλυση, γεωγραφικό προφίλ εγκληματία). Έχει πιστοποιηθεί από την Europol ως εκπαιδευτής αναλυτών εγκληματολογικών πληροφοριών και έχει διδάξει σε εκπαιδεύσεις αναλυτών στην Ελλάδα και σε ευρωπαϊκές χώρες. Ήταν τακτικός καθηγητής του θεματικού αντικειμένου «Ανάλυση Εγκληματολογικών Πληροφοριών» στις σχολές της Αστυνομικής Ακαδημίας.
Έχει δημοσιεύσει κεφάλαια σε επιστημονικά βιβλία και άρθρα σε περιοδικά-εφημερίδες για την αστυνομία, την αστυνόμευση, την εκπαίδευση των αστυνομικών, την εκπαιδευτική χρήση των νέων τεχνολογιών και την ανάλυση εγκληματολογικών πληροφοριών.

Συμμετοχή

Κόστος συμμετοχής: 350€

Ειδικές τιμές

Super Early bird (για εγγραφές έως Δευτέρα 1 Νοεμβρίου): -20% (280€)
Early bird (για εγγραφές έως Τετάρτη 10 Νοεμβρίου): -10% (315€)
Απόφοιτοι Anatolia High School & ACT: -10%

Δικαίωμα αθροιστικής έκπτωσης μέχρι 20%, εφόσον τηρούνται οι παραπάνω προϋποθέσεις.

ΕΓΓΡΑΦΕΙΤΕ ΕΔΩ

Μετά την αποστολή της αίτησης συμμετοχής, ένας εκπρόσωπος του Lifelong Learning Center του ACT θα επικοινωνήσει μαζί σας για τη διαδικασία της εγγραφής σας στο πρόγραμμα και την πληρωμή.

Μετά την ολοκλήρωση του προγράμματος, οι συμμετέχοντες θα λάβουν ένα πιστοποιητικό παρακολούθησης από το ACT.

Περισσότερες Πληροφορίες

Η διδασκαλία των προγραμμάτων του Lifelong Learning Center πραγματοποιείται δια ζώσης με ταυτόχρονη online σύγχρονη διδασκαλία,σε ζωντανό χρόνο (live streaming).

Μπορείτε να επικοινωνείτε με το ACT Lifelong Learning Center στο τηλέφωνο 2310 398 430 ή μέσω email στο This email address is being protected from spambots. You need JavaScript enabled to view it. με την ένδειξη "Δικαστική Ψυχολογία".

ACT alumna Nicole Morgret gave an invited talk on the plight of the Uyghurs in China at the Pearson Global Forum 2019 in Berlin in October.

Nicole is a Project Manager with the Uyghur Human Rights Project, a prominent advocacy group in Washington, DC. Days after her Berlin appearance she and colleagues staged an event on Capitol Hill on the plight of China's Uyghurs. The issue has been debated in the Senate Foreign Relations Committee, while a bill -- S.178, the Uyghur Human Rights Policy Act of 2019 -- has passed the Senate.

A proud ACT alumna (Class of 2007), Nicole took her BA in International Relations, and then went on to do an MA at Johns Hopkins SAIS Nanjing campus, and spent four years in China.

Warm congratulations!

ACT’s 2021, 2022 class managed to develop a strong career trajectory.

100% of the graduating class is meaningfully engaged. In particular, 56% have gained employment, 34% will be pursuing graduate studies, and the remaining 10% will be serving their military duty.

ACT graduates have routinely continued their studies at marquee-name institutions around the world such as:

• Barcelona University (Spain)
• Berkeley University (with full scholarship)
• Cambridge University (UK)
• Central European University (Czech Republic)
• Columbia University (with full scholarship)
• Drexel University (USA)
• Edinburgh University (UK)
• European University of St. Petersburg (Russia)
• Harvard University (USA)
• International University in Geneva (Switzerland)
• Johns Hopkins University (USA)
• King's College (UK)
• La Salle University (Spain)
• London School of Economics (UK)
• Maastricht University (Netherlands)
• Milan University (Italy)
• Northwestern University (USA)
• Nuremberg-Erlangen University (Germany)
• Queen Mary University of London (UK)
• Siena University (Italy)
• Stanford University (USA)
• University of London (UK)
• University of Notre Dame (USA)
• University of Oxford (UK)
• Utrecht University (Netherlands)
• Valencia University (Spain)
• Virginia Polytechnic Institute (USA)
• Vrije Universiteit Brussel (Belgium)
• Warwick University (UK)

and many more.

21 Απριλίου 2021 στις 18:30, Zoom webinar

Ο Δρ Γιάννος Κοντραφούρης, Διευθυντής του Τμήματος Επικοινωνιών και Εταιρικού Marketing στην INTRASOFT International, μιλάει για τη νέα επικοινωνιακή πραγματικότητα και απαντάει σε ερωτήματα του κοινού στο πλαίσιο της νέας σειράς ανοιχτών online webinars, Executive Lounge.

Ruth Sutton taught English and Civil Society at ACT from 2008-2017.  In this capacity she was a leading force at the Dukakis Center, overseeing two major projects in 2009-10 and 2010-11, the Recycle Monster and Street Kid to School Kid.

After departing from ACT she returned to her previous vocation in civil society, and has just recently been part of a team that launched a new civil society organization, InCommOn (Innovative Communities Onwards -- https://incommon.gr/). Despite the hardships caused by the national lockdown throughout much of 2020 and 2021, Ms Sutton and her colleagues have piloted three local projects, which she presented to ACT students via Google Meet on June 2.

One project aims to collect brewed coffee grinds from coffeehouses in the Anopoli neighborhood of Thessaloniki and in Kilkis, and transform the grinds into a kind of fuel which can be burned efficiently. A second project helps residents in local urban communities collect and process food waste as compost. Both projects combine community building, a circular economy, and environmental sensibilities.

InCommOn will welcome student volunteers once the lockdown has been fully lifted. Interested parties may communicate with Dr Wisner at the Dukakis Center.

This was the second seminar series presentation via teleconference of the spring 2021 term. Retired American diplomat spoke on his experience in Romania in the 1989 revolution on February 19.

The Dukakis Center hosted two podcasts on key episodes in modern Greek history in the month of May 2021, with a view toward launching a new series of video and audio programs on Greek history in collaboration with the local web tv program Anixneusis.

The first podcast, which was recorded on May 17, featured Mary Beth Norton, Mary Donlon Alger Professor of History Emerita at Cornell University and former President of the American Historical Society, author most recently of “1774: The Long Year of Revolution.”

Professor Norton appeared with Aristides Hatzis, Professor of Philosophy of Law and Theory of Institutions at the University of Athens, author of a forthcoming book on the Greek Revolution and host of a lively series of podcasts on the significance of 1821 in Greek history. 

The pair engaged in a discussion on the American and Greek revolutions in comparative context, and on the impact of 1776 on Greeks in the decade of the 1820s. The discussion included a reflection on the meaning of the bicentennial celebration of the Greek Revolution.

The produced recording of the session was later broadcast by veteran Thessaloniki journalist Pantelis Savvidis on the Anixneusis web tv program, and uploaded on the YouTube channel of the Dukakis Center.

The second podcast was recorded on May 14, and consisted of a presentation of the posthumously published book by the late Monteagle Stearns, US Ambassador to Greece in 1981-85, entitled “Gifted Greek: The Enigma of Andreas Papandreou.”

Presenting the book were Ambassador Stearns’ widow, Antonia (Toni), and translator and longtime friend and colleague of Ambassador Stearns Eleni Machaira-Odoni, formerly of the Center for European Studies at Harvard University.

The discussion ranged from the Stearns’ decades long acquaintance with Andreas Papandreou, former Greek Prime Minister, to the unique character of Ambassador Stearns’ book, written partly in the form of a memoir.

The session was also in effect a tribute to Ambassador Stearns, who passed away in May 2016 after a long illness. Ambassador Stearns had appeared twice at the Dukakis Center, in person in 2004, and via telecast from Harvard University in 2011, in the presence of Ambassador Pavlos Apostolides.

The audio track of the second podcast was edited and uploaded also on the YouTube channel of the Dukakis Center. A formal presentation of the Greek translation, due out imminently with Estia, is planned for September.

Greece is a strong competitor in the market, Greek tourism in particular will likely achieve its record 2019 numbers after the end of 2023 and into 2024, and we’re looking at returning to “business as usual” by 2023; these were some of the takeaways from the 4^th Tourism of Tomorrow Conference, organized by ACT’s Hospitality & Tourism program on April 24, 2021.

“Building Resilience Through Disruption” was this year’s main topic, as the conference was offered exclusively online, with the participation of various organizations, tourism and hospitality companies, educational institutions, and consulting companies from Greece and abroad. In his welcoming speech, Dr Panos Vlachos, President of Anatolia College, stressed that “despite the disruption that this pandemic has brought upon us, ACT has managed to stay active and oriented towards programs such as its tourism program, that continue to prepare the workforce and leaders of tomorrow in the industry. The future of tourism might not be clear, but there are certainly great opportunities ahead for growth. We hope this knowledge we share – and this conference is the perfect example – will lead us to the growth we expect.”

“Greece is a strong competitor in the market”

Keynote speaker Dr. Christos Cabolis, Chief Economist at the IMD World Competitiveness Center, linked the recovery of the tourism industry to the competitive advantage of Greece and especially its economic profile, reminding us that “our country belongs to the European core, and is one of only eight EU economies with a population of about 10 million, rich in terms of GDP, that has adopted the euro and has been a member of the EU since 1981.” These characteristics pave the path for a tourism boom, its revenue representing 10% of Greece’s GDP. As for relative indexes, Greece places 9^th among 63 countries in the World Bank list and 2^nd in Europe in terms of ease and speed when founding a new business. On the same list, Greece is 26^th in available specialized engineers, a placement that suggests there is a relative trend in available human resources for the tourism industry. It is also optimistic how the government has adapted to the changes the pandemic brought to the economy, and that Greeks are unfazed by the fear of failure when it comes to their business ventures. According to Dr. Cabolis, Greece needs improvement in the areas of e-government, cybersecurity, protection against software piracy, the use of big data, and data analysis. Dr. Cabolis also mentioned the World Tourism Organization’s (UNWTO) Tourism Recovery Tracker which records a universal sense of optimism for the recovery of travel and tourism.

“Business as usual after 2023”

Things are still fluid, marked Andreas Scriven, Lead Partner of Hospitality & Leisure at Deloitte, as the markets that feed Greek tourism (such as Germany, the UK, Italy, and France) seem reluctant and their citizens have been limiting air travel and hotel stays within the next three months – a percentage that is below 20% in most markets. On the other hand, indexes show signs of improvement, placing most countries in a positive trajectory. The pandemic sped up changes that had been brewing in previous years, but also brought about other changes that are here to stay. According to this speaker, international business travel will survive. The booking process will become seamless, most restaurants will retain their pick-up service, planning a trip will take on a more modern and careful approach, and the biz-leisure trend will shape a new traveler persona. “Safety will continue to be a primary concern” underlined Mr. Scriven, estimating that 2023 will be the year when tourism will go back to “business as usual”. The business model will also undergo changes, as we are expecting new financial deals between property owners and managers.

“Multisite events are an opportunity for new hotel businesses”

Matthias Schultze, Managing Director of the German Convention Bureau (GCB) talked about reshaping conference tourism. Europe covers 52.5% of conference tourism in the world, with Germany holding the lion’s share with 424 million travelers in 2019. Research by Oxford University has shown that vaccinations, detection test strategies, as well as official travel guidelines, will factor in as the industry awaits its restart, also taking into consideration our previous experience with world crises such as September 11^th and the economic crisis. The most realistic scenario according to research shows that 2024 will be the year we fully return to new normalcy, with qualitative and quantitative changes, hybrid events that will combine the physical presence of just a few conference attendees with the ability of simultaneous, remote attendance over the internet. “It is an opportunity for hotels to offer high-tech services to their clients and guests, as well as offer multisite conferences”, he noted.

“The Greek National Tourism Organization’s latest campaign puts an emphasis on emotion”

The assessment that Greek tourism will prove quite resilient to the pandemic, with the prospect of reaching 2019 levels from the end of 2023 and gradually towards 2024, was expressed by Yiannis Tsakalos, CEO of AQ Strategy. 2021 is expected to be a difficult year, he said, with tourism figures expected to be around 40-50% of 2019 numbers. During his speech, Mr. Tsakalos briefly presented the strategy behind the latest Greek National Tourism Organization campaign, developed by Ogilvy and AQ Strategy, around the central message “All you want is Greece.” The new campaign puts a strong emphasis on emotion, “as people for the first time around the world experienced the same feeling: staying at home and in lockdown, the sense of monotony and routine. What is it that we want? To be in the sun, to relax, to go out. What is it that we missed? Everything. Drinking a glass of wine with friends, being in touch with people and nature, the sea, the freedom, new tastes, art. All of the things that we’ve been missing and all of that we are looking for is found in Greece. All you want is Greece. That was our campaign’s rationale”, explained Mr. Tsakalos. Within this concept “sea and sun” give way to “experience” through gastronomy, wine, art, history, outdoor activities, and wellness, linking tourism to society and nature. “Our first challenge is placing man at the epicenter of our story. The second challenge is to build a sustainable model of tourism development”, stressed the CEO of AQ Strategy.

“Sustainability, the environment, and society are priorities for travelers”

Sustainability, this strong trend that had surfaced well before the pandemic, is now a priority for travelers, underlined Eleni Andreadis, Head of Sustainability at Sani & Ikos Resorts. 82% of tourists want to travel to sustainable destinations, and younger generations consider it a priority to protect the environment. Meanwhile, sustainability can become a way to strengthen hotels, according to Ms. Andreadis. “Major hotel chains have renewed their commitment towards proper waste management, use of plastics, energy-saving, even changing working conditions for the benefit of employees”, mentioned Ms. Andreadis. A characteristic example is that of Sani Green, the sustainability program that has been running for over 13 years across the Sani resort and has produced tangible results as plastic use recorded an 80% reduction; it also helps preserve the resort’s wetlands, supports the local community, and also facilitates new initiatives regarding the use of renewable energy, and water and waste management. “People expect hotels to be acting as a force for good in the local community. Perhaps the pandemic will give everyone the time and opportunity to redesign their operation under this concept. If you have a plan and a timeline, you can also have access to funding”, stressed Ms. Andreadis. As for bookings “demand is huge” she mentioned. “Bookings are approaching 2019 numbers but we’re still waiting. It is most likely that a flow of guests will be restored in November or December of 2021, as long as nothing unexpected takes place.”

“The future is looking bright, the present is uncertain”

Tim Ananiadis, a hospitality executive and business leader, didn’t hide his concerns regarding the present situation in an industry that is struggling to survive, as tourism is expected to remain at marginal profits for a second consecutive year. “The tourism industry needs to survive before we can talk about its future”, he said. What is really troubling for Mr. Ananiadis is the fact that Greek tourism is dependent on other countries and the various guidelines issued. In terms of sustainability, Mr. Ananiadis said that “we need to define it, so that it is something tangible for everyone involved. Or else it’s meaningless. Sustainability requires capital, commitment, research, specialization, it is questionable how companies with financial trouble can adopt sustainability.” Based on personal experience, he was surprised to see that “guests are not that concerned with health and safety hotel protocols’ and that “those who travel do so with the relevant risk involved. Last year saw tourists trapped in their destination due to changes in imposed travel measures. All these things are beyond our control. We need to be informed and our clients need to be aware of travel conditions.” Another thing he realized was that the time guests spend in hotels has been extended because of their fear of public spaces. It is our priority to “recognize and realize the wants and mentality of the younger generation, as guests nowadays don’t always want the same things.”

Planning for the future we envision with today’s needs

Dr. Angeliki Kosmopoulou, Executive Director of the A.C. Laskaridis Charitable Foundation and Vice President of the Greek National Tourism Organization, stressed that currently, we are all operating with informed suspicions. “Many Greek islands have no accommodation available at this point as all pre-bookings have been made. We see a great interest by travelers to visit, but they need to be allowed to travel.” In any case “it is time for strategic thinking and for us to redesign the tourism industry based on the vision we have for tomorrow with the needs that we have today, which is difficult by definition.” Dr. Kosmopoulou described sustainability as a necessity and part of the tourism product design. “It makes no sense to simply talk about sustainability just to sound pretty. We need to go back to the basics: make the necessary preparations in our country, investigate whether we have the infrastructure needed for recycling, measure the impact of pollution.”

Education as a barometer for the industry

Tarek Kouatly, Director of Marketing & Development – Asia Pacific for the Swiss Education Group, talked about training tourism executives. “In Switzerland, we use a survey conducted among 200 companies as a barometer to tailor our curricula accordingly”, said Mr. Kouatly. “Our survey has shown that people will continue to fear, be it post-traumatic shock or a new pandemic looming. What is certain is that we will not be returning to how things were pre-pandemic.” The representative of the Swiss Education Group, an educational organization considered a leader in the world, noted that “it is very important to maintain a high quality in our human resources and our work, as that is what tomorrow’s employees and industry leaders are being trained for. He emphasized the need to create incentives so that Gen-Zers – among them 24-year-olds – “can work in the tourism industry as permanent and not seasonal staff.” One problem that was highlighted by this survey was that new employees tend to receive more credit from guests than from their employers.”  

Nikos Sapountzis, CEO & Marketing Strategist of Tourism Plus was the conference moderator, while Dr. Nikos Hourvouliades, Chair of ACT’s Business School, and Anestis Anastasiou, Coordinator of the ACT Tourism and Hospitality program, also made their remarks.

You can watch the conference on ACT’s YouTube channel.

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Masterclass in Business: "A Brief History of Financial and Economic Crises"

Tuesday June 8, 2021 - 6:00 PM (Greek time) - Duration: 120' - Language: English

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A trip in history of economic crises during the past 4 centuries. Starting from tulips and reaching up to derivatives and complex financial products. Repeated patterns in historical crises, systematic mistakes that occur, inefficient markets, and our psychology. What went wrong in Financial Instruments and behavior? Do we ever learn?

Presenter: Ioannis Krassas, BSc Mathematics, University of Crete; MSc Financial Economics, University of Cardiff; PhD Finance, University of Exeter

Dr. Ioannis Krassas is an Assistant Professor of Finance & Economics at ACT. Dr. Krassas has taught for more than 13 years, numerous Finance, Economics and Econometrics modules at various universities in Greece and the UK. In addition to academic experience, he has worked as a consultant in major regional-development European Union projects for the 2014-2020 programming period concerning Greece. His research interests and specialization are in the field of Behavioral Finance & Economics and in particular cover topics such as: corporate disclosure policies, the effects of information, the psychology and behavior of investors and markets, choice under uncertainty, applied econometrics in various business decisions.

Masterclass in Psychology: "Social Influence and the Intricacies of Persuasion"

Wednesday June 9, 2021 - 6:00 PM (Greek time) - Duration: 120' - Language: English

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Social influence- that is, who influences whom and how easily- is one of the most interesting topics in social psychology. In this master class people’s reactions across a range of influence settings will be first discussed. Then the social psychological processes involved in persuasion will be presented. The class will conclude with covering the intricacies of extreme persuasion- why and how can people become indoctrinated.

Presenter: Maria Psoinos, BA Psychology, University of Thessaloniki ; MA, Ph.D. Social Psychology, University of Cambridge (Adj)

Dr Maria Psoinos is a social psychologist with expertise in the field of minority groups, health and psychosocial wellbeing. She holds a PhD and an MPhil from Cambridge University, UK and a BSc from Aristotle Θniversity of Thessaloniki, Greece. Maria has worked as a researcher and lecturer in the UK (University of Cambridge, St George’s University of London, Kingston University) and in Greece (Aristotle University of Thessaloniki, National School of Public Health, University of Macedonia). She is currently Adj. Psychology Professor at the American College
of Thessaloniki, Greece.
Maria is continuously involved in research collaborations. She has published a number of articles and book chapters on the concept of migrant integration; skilled migrants’ and refugees’ professional experiences and psychosocial wellbeing; health and social care services for migrants, refugees and ethnic minorities; qualitative research principles in health and social care.

Masterclass in Hospitality: "Tourism in the Post-Covid Era"

Thursday June 10, 2021 - 6:00 PM (Greek time) - Duration: 120' - Language: English

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The idea of the course is based on the radical changes that tourism is and will be facing due to the Covid19 experience. All aspects of tourism: travel, accommodation, leisure, catering, etc are being redesigned so that to cope with the needs that are raised due to the pandemic.

All stakeholders, including organizations and businesses of any size, business owners, managers, suppliers, employees and of course travelers and tourists have to get immediately used to this new form of tourism that most probably came here to stay.

Presenter: Anestis Th. Anastasiou, BEng (Hons), MSc, ΜA, PgDip HET, CHT, PHM, CPC, PhD(c)

Anestis is an Assistant Professor and Coordinator of Hospitality and Tourism Management at the American College of Thessaloniki (www.act.edu) and is teaching there at both undergraduate and postgraduate level. Additionally he has extensive experience teaching internationally at various academic institutions.
His professional experience does include working for an important Tour Operator in the UK, as well as working for various International Companies at a series of managerial positions. In 2001 he founded and since then runs AA+Partners (www.training.gr), a corporate training and human resources services provider, mainly focusing towards the hospitality, leisure and retail industry.
He has been teaching since 2001 at various universities and colleges in Greece in business, management and hospitality related modules, at both undergraduate and postgraduate level. His teaching and corporate training experience exceeds 16,000 hours and specializes in: entrepreneurship, human resources management and leadership,
customer service and sales techniques, professional development programs, as well as train-the-trainer.
Anestis (born 14.07.1972) has studied Mechanical Engineering in London (University College London) getting his BEng and continued with a Masters in Energy Utilisation and Management (City University). He afterwards studied Business Administration and got a Masters in International Management (King's College London & London School of Economics). Recently he completed an MA in Politics and Economics in Contemporary Eastern and Southeastern Europe (University of Macedonia). In addition he obtained Proficiency in Hospitality Management from Ecole Hoteliere de Lausanne. He is also a Certified Performance Consultant from World Training Conference (Atlanta, Georgia, USA in 2008).